Southwest Refund Mystery: What You Need to Know
You may have a chance to get a refund or a travel credit from Southwest Airlines if you booked a flight with them in the last year. But there's a catch: you have to act fast and follow some rules. Southwest Airlines has been giving refunds or travel credits to customers who had their flights canceled or changed because of the COVID-19 pandemic. But many customers don't know about this policy or how to get their money back. Southwest's website says that customers who had their flights canceled by the airline can ask for a refund to their original form of payment within one year of the original purchase date. Customers who canceled their flights themselves can ask for a travel credit that expires on September 7, 2022. To ask for a refund or a travel credit, customers have to call Southwest's customer service or use the online chat feature on the website. Customers can't ask for a refund or a travel credit online or through the mobile app. If you are one of the custom...